I chose to have my cat registered at this vets practice after my last practice had no time for the animals they saw, liked to just give out medication and send you on your way and give bad advice that resulted in the death of my young cat. My older cat had major surgery here and although the communication wasnt very good and the quote i got given in the morning while dropping her off for surgery was cheaper than what they wanted me to pay when i picked her up the same day, they honored the morning price and so they should of because how can they just increase the price the same day after giving you a quote? I was happy with the care so registered my new kitten here, she had her 1st injection and i paid for it, i then got told about the healthy pet club which i could pay monthy and i had until her 2nd injection to decide and would receive the money back that i had already paid. I took her for her 2nd injection today and get told its within 7 days and then someone else tells me its 2 weeks. At this point i think they just randomly pick out numbers and prices from their head when they dont actually know! Anyway kitten had her 2nd injection only to be told the sterile water solution that was used is out of date, not by a few days or weeks but by months! ( which is illegal ) It makes me wonder what else they are using thats out of date! They are contacting the manufacturers and ive been told to keep an eye on her. I cant fault the vet surgeons though and would give them all 5* especially Serena, she saved my old girls life and i cant thank her enough. They also have lots of time to talk you through everything and any worries you may have ( i have lots after losing my beautiful boy ). Im just not sure who to trust with my pets anymore

Great vets down on holiday and had to take my dogs on two separate days . They are so helpful to give us appointment on the day . We saw a different vet on each visit they were very good and informative, all the staff are lovely and helpful. I highly recommended you try them out they helped us in our time of need when away on hoilyday.

Would highly recommend We would like to take this opportunity to thank you all at the Anchorage for the kindness, love and care whenever Maggie was ill, but most of all her last moments with us. You made the end mean so much more with all your love and gentle approach. As the wild seeds grow we will always be thinking of her. Kind regards from us both

Cannot recommend these vets any higher. Away on holiday they showed nothing but compassion for our 9 year old GSD and our family. They gave us very precious time with her, allowing our now adult children to say goodbye to our girl over video call - nothing was too much trouble. We will forever be eternally grateful to Anne and the fabulous team, the Walker family x

My husband and I were treated with great respect. We had to take our dear little cat PussPuss to the Anchorage vet because she had been missing for 4 days. The out come was not good, but no fault of the vets. They phoned us at home to tell us about all the damage that had been done to her so I had to tell them to put her to sleep. But they did say that we could go back and say our goodbye,s, which we did, they brought her out in a tiny blanket like a little baby and put her in my arms to kiss and cuddle her and talk to her then they injected her ON MY SAY SO and she died in my arms. They seemed as upset as me and my husband. So what else can I say. They were wonderful. Thank you Serena.❤ Maureen and Peter Salter. xxx