Norwich has 23 small mammal vets. Compare clinics by reviews, opening hours, and published prices.
23
Norwich, Norfolk
4.7 / 5
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There are 23 veterinary clinics listed for vets in Norwich.
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23 clinics- •Fast access to appointments is a repeated theme, including being seen at short notice and, in one case, within an hour and a half for an unwell guinea pig. - Kind, calm handling comes up often, from thorough annual checks to making pets comfortable during stressful visits. One owner especially praised the team’s compassion around a euthanasia decision and the follow-up card they received afterwards.
Companion Care (Norwich Longwater) Ltd is part of the Vets4Pets group. The practice is set up as a fully equipped small-animal clinic with in-house theatre and dentistry facilities, separate cat and dog wards plus isolation, an in-house lab and pharmacy, and imaging including digital X-ray and ultrasound. It offers both routine care and more advanced investigations and surgery, and recent feedback is largely very positive about the friendliness of the team and the care shown to pets and owners.
Medivet Thorpe St Andrew in Norwich is part of the Medivet group and is led by veterinary surgeon Gerhard Retief. The clinic is set up for routine and preventative care alongside in-practice diagnostics and common procedures, with the website listing 15-minute consultations, in-house lab work, X-rays, ultrasound, dentistry and neutering. Recent feedback highlights clear communication, consultations that do not feel rushed, calm handling of nervous pets, and a same-day appointment arranged for an elderly cat.
- •Compassionate end-of-life care stands out strongly. Several owners describe kind, patient support around euthanasia, clear explanations, time to say goodbye, and follow-up sympathy or remembrance cards. - Support through difficult or ongoing cases is another theme, including phone and email updates, help with insurance claims, and owners feeling listened to during stressful periods.
Companion Care (Norwich Hall Road) Ltd is a Vets4Pets clinic in Norwich with a hospital-style set-up, including separate cat and dog wards, an isolation unit, in-house lab and pharmacy, and imaging such as digital X-ray and ultrasound. It offers both routine care and more advanced medical and surgical work. Recent feedback is especially positive about clear explanations, gentle handling, and a friendly front-desk team.
More Emergency Vets in Norwich
Additional veterinary clinics serving the area
Medivet Catton in Norwich is part of the Medivet group and is managed by partner and veterinary surgeon Hanneke Kruger. The practice offers 15-minute consultations and on-site diagnostics including an in-house laboratory, X-rays and ultrasound, supporting both routine care and further investigation when needed. Recent feedback continues to highlight a friendly, patient approach with nervous pets and clear communication during procedures.
Medivet Hellesdon is part of the Medivet group and offers routine veterinary care alongside more advanced in-practice diagnostics and procedures, including imaging, endoscopy and orthopaedic surgery. The clinic is listed as an ISFM cat-friendly clinic and a veterinary nurse training facility. It treats common household pets as well as exotics, and the website states out-of-hours care is provided via Norwich Night Vet (Taverham Vets).
- •Clinic-specific feedback includes a complaint about a kitten booster being refused one day early, despite the owner saying they had checked beforehand by phone. - Another clinic review says booking is handled online and can be confusing, and felt some non-vet staff were unprofessional, although the appointment itself was described as fine. - Several recent store reviews are positive about the range of pet supplies, easy parking, friendly service and help with carrying heavier items.
- •Recent feedback is overwhelmingly positive, with repeated praise for a kind, thoughtful, and professional team. - Owners often mention clear explanations, including around diagnoses, treatment plans, and what to expect from procedures such as cat spays. - Several reviews highlight caring support in stressful situations, from urgent appointments for an unwell dog to sensitive handling during a pet’s final goodbye.
- •Reviewers repeatedly describe the practice as caring, calm, and welcoming, with a modern, clean, spacious environment. - Surgical care and aftercare stand out strongly, with owners valuing regular updates, reassurance during recovery, and thorough follow-up checks. - Several reviews mention pets being relaxed and even happy to visit, helped by friendly staff and separate cat and dog areas.
- •Recent reviews are strongly positive overall, with owners describing the practice as kind, helpful, knowledgeable, and unhurried during consultations and routine checks. - Compassion is a recurring theme, including praise for support during emergencies, reassurance over the phone, after-hours help, and dignified handling of cremation after a pet’s death. - Reviewers mention good experiences with a wide range of pets, including dogs, cats, rabbits, and a chicken, with specific praise for nail clipping and for handling an anxious cat well.
- •Recent reviewers consistently describe a warm, welcoming, professional team and say pets are often seen quickly, including at short notice. - Clear communication is a strong theme, with owners saying the vets explain findings, treatment choices, follow-up plans, and the likely cost of treatment. - Cats and dogs are often described as being handled calmly and sympathetically, including nervous pets that are usually wary of people.
- •Reviews are overwhelmingly positive, with repeated praise for a caring, compassionate, and friendly team. - Owners often mention kind handling of pets, especially cats and dogs, and speak well of the practice’s warmth, sensitivity, and professionalism. - Clear advice and treatment instructions come up several times, with reviewers saying staff are helpful, informative, and attentive to both pets and owners.
- •Recent feedback is consistently very positive about the practice being honest, transparent, friendly, and caring. - Several reviewers highlight the independent, personal-service feel, often contrasting it favourably with larger veterinary chains or previous clinics. - Value for money is a recurring theme, with reviewers describing prices as reasonable and saying the practice does not overcharge.
Willow Veterinary Clinic is an RCVS-accredited general practice established in 1991. It offers routine first-opinion care alongside in-practice procedures, diagnostics, and some exotic and small-pet work. Reviews also suggest it operates within a wider multi-branch group, with calls sometimes diverted between practices.
The Mayers Veterinary Clinic in Norwich is a small animal clinic and a veterinary nurse training facility. Recent feedback highlights a friendly, personal approach, with owners often favourably contrasting it with larger corporate-style practices. Examples mentioned include emergency cat care, stitching a badly cut paw, routine booster and check-up appointments, and thoughtful communication during stressful or bereavement-related visits.
- •Several owners describe calm, reassuring care, especially around operations, emergencies, and visits involving nervous dogs. - Thenia stands out in feedback for compassionate end-of-life care and patient handling of a dog that normally needed a muzzle at vet visits. - Some reviews describe the clinic as welcoming and good at reducing stress for both pets and owners.
Three Rivers Vets is a Norwich practice within the IVC Evidensia group. It offers both routine care and urgent same-day appointments, with owners describing quick help for problems such as seizures and other acute issues. Recent feedback remains mixed overall: many reviews praise the friendly team, prompt access and considerate handling of anxious pets, while a small number of recent complaints raise concerns about examination quality, handling and cost.
Taverham Vets Longwater is part of a wider practice that includes a veterinary hospital with modern facilities and specialist equipment, two branch surgeries, a rehabilitation centre for hydrotherapy and physiotherapy, and a luxury cattery. The practice says it provides 24/7 support through a dedicated emergency service. Recent feedback is very positive, with owners often highlighting a friendly, calm approach and clear explanations.
Chapelfield Veterinary Partnership is a five-branch IVC Evidensia practice with a history going back more than 100 years, caring for companion animals as well as livestock and equine patients. Recent feedback is strongly positive, with reviewers highlighting welcoming staff, efficient appointments and caring treatment across dogs, cats and horses. One older review raised concerns about cost and billing clarity.
Chapelfield Veterinary Partnership is a long-established five-branch practice in Norwich that says it has served local pet owners for more than 100 years, and it is part of IVC Evidensia. The practice offers routine appointments as well as urgent care, with clinic information also listing emergency veterinary services and a veterinary nurse training facility. Recent feedback is mixed but often praises the kindness of the vets, nurses and reception team, while some clients raise concerns about medication costs, billing clarity and administration around the Pet Health Club.
- •Many reviews are warmly positive, including comments from long-standing clients who say they have used the practice for years and find the team consistently helpful and caring. - Owners frequently mention friendly service, clear explanations, and being able to phone for advice when worried about their pet. - Several reviews highlight kind handling of dogs and prompt help when concerns arise, including one case where a paw injury was seen and sorted quickly.
Pet Behaviour Practice appears to focus on practical dog behaviour support rather than routine veterinary care. Reviews describe Carol working with dogs and owners through home visits, Zoom consultations, and behaviour-focused walking sessions, with an emphasis on real-life handling, confidence-building, and clear techniques owners can keep using between sessions. Some reviewers refer to Carol as running “Petopia,” which may be a related or previous name.



