Companion Care (Norwich Hall Road) Ltd – Vets in Norwich
Clinic Overview
Companion Care (Norwich Hall Road) Ltd is a Vets4Pets clinic in Norwich with a hospital-style set-up including separate cat and dog wards, an isolation unit, an in-house lab and pharmacy, and imaging such as digital X-ray and ultrasound. It offers routine care alongside more advanced medical and surgical work, with inpatient facilities and out-of-hours care via Norwich Night Vet; weekend emergencies are directed to the Sprowston branch. Recent feedback is especially positive about gentle handling, clear explanations, and a friendly, helpful front-desk team.
Services
- •Routine and preventive care: vaccinations, microchipping, health checks, nurse clinics, weight clinics and nutritional advice are all part of the clinic’s offering. Recent reviews mention annual boosters, cat vaccinations and microchipping visits.
- •Surgery and anaesthesia: the practice has an operating theatre and offers both routine procedures and more advanced work. Listed services include soft-tissue surgery, cruciate surgery, ear surgery and fracture repair.
- •Diagnostics and imaging: in-house laboratory testing, digital X-ray, ultrasound, ECG, echocardiography, endoscopy, dental X-ray and blood pressure monitoring are listed.
- •Hospital and advanced medical care: facilities include separate cat and dog wards, a hospital ward and an isolation unit. The clinic also lists cardiology, dermatology, chemotherapy and cancer treatment, blood transfusions, an oxygen chamber, rabbit medicine and testing, and small mammal medicine and surgery.
- •Medication and support: prescriptions, pharmacy support and home visits are listed. Reviews also mention helpful treatment collection, support with pet plan sign-up, same-day appointment availability, and compassionate guidance during difficult visits.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Most recent feedback focuses on the quality of care and staff support rather than cost.
People
Recent reviews name Marli, Matt, Stefan, Lina, Laura and Natalie positively for kind, patient or thorough care and clear explanations. On the front desk, Donna, Tori and Nora are mentioned especially warmly for being welcoming, helpful and patient. Earlier feedback also praised Louise, Chloe, Emma, Richard and Nat.
Reviews
Google rating: 4.5/5 from 415 reviews. Recent written feedback is very positive overall.
- •Clients regularly describe the team as kind, friendly and professional, with several saying the clinic made stressful visits feel much easier.
- •Reception stands out in recent comments, with praise for smooth booking, easy registration, treatment collection, and patient help with pet plan administration.
- •Clinical care is often described as clear and unhurried, with Matt and Stefan singled out for thoroughness, and Marli and Lina praised for kind, reassuring handling.
- •Reviews mention gentle care for both cats and dogs, flexibility around booster timing and health-plan dates, same-day appointments, and thoughtful support during end-of-life situations.
