The Mayers Veterinary Clinic

The Mayers Veterinary Clinic in Norwich is a small animal clinic and a veterinary nurse training facility. Recent feedback continues to highlight a friendly, personal approach, with owners often favourably contrasting it with larger corporate-style practices. Examples mentioned include emergency cat care, treatment for a badly cut paw, routine boosters and medication support, help for a dog with multiple issues, and careful communication during stressful or bereavement-related visits.

Services

•General consultations and routine care: Owners mention routine check-ups, booster vaccinations, medication ordering, and ongoing care for dogs and cats.
•Urgent and emergency care: Reviews include an emergency cat visit and a late-arriving dog that was still seen for a serious paw injury.
•Minor procedures and injury treatment: A badly cut paw needing stitches is specifically mentioned, with one owner saying they were allowed to stay with their dog during sedation.
•Support for more complex cases: One recent review highlights a vet talking through different options for a dog with multiple health issues.
•Care for a range of pets: As well as cats and dogs, reviews mention treatment for a chicken and help with a tortoise needing worming.
•End-of-life and sensitive visits: Feedback suggests the team is generally thoughtful and supportive during difficult appointments.

Pricing

No published pricing information is currently available for this clinic.

People

•Charlotte (vet): Repeatedly praised for kind, calm handling and clear support for anxious owners. Reviews mention her care for a spaniel and a tortoise, as well as her reassuring manner during difficult visits.
•Katie (vet): Mentioned positively for helping a dog with multiple issues, talking through options, and providing a friendly, attentive service.
•John / Jon (vet): Mentioned positively for being thorough, reassuring and kind, including in consultations involving a chicken and a routine dog appointment.
•Reception staff and nurses: Owners speak warmly about the front-of-house team and nurses, describing the practice as friendly, helpful and professional.

Reviews

Google reviews show 4.9/5 from 42 reviews.

•Recent feedback is overwhelmingly positive, with many owners describing the team as friendly, caring, genuine, and professional.
•Communication and reassurance are recurring strengths, especially for nervous owners and for pets with more complicated health problems.
•Practical examples include emergency treatment for a cat, ongoing care for a spaniel, medication ordering, help with a tortoise, and clear discussion of options for a dog with multiple issues.
•Pricing is viewed favourably in several reviews, with owners describing charges as clear, sensible, and reasonable. One unhappy review reports a missed pawprint and fur sample after a cat was put to sleep, along with poor follow-up communication.

Reviews for The Mayers Veterinary Clinic

Note: Showing the 10 most recent Google reviews out of 42 we track in total. Recent reviews may not be representative of overall sentiment.

S G

1 month ago

Charlotte went out of her way with our tortoise and to help us with him and getting him wormed. We will be back now we have found you!

Alistair Vincent

I really appreciate the care my dog receives at Mayers Vets. More importantly that are still one the few (& decreasing number of) veterinary practices that are fully independent of the pet health chains. Hence, the advice and prescribing is equally independent and unencumbered by financial motives driven through corporate decisions.

Debby Mather

2 months ago

Just the best vets ever! Friendly staff, quick to see you, always act in the best interests of pets and owners..

D.F Norfolk

3 months ago

We have been going through a very stressful time with our dog with multiple issues, Katie the vet was very helpful going through various options to help get our Sheltie back to full health. A Very friendly attentive service at a reasonable price. D F Norfolk

Lynne Baxter

Private vet practice with excellent service.

Sam Frame

6 months ago

Friendly and genuine! Made us very welcome when we were nervous. Best vet we've been to. Thankyou 🐱

Lizzy Dring

first class service always from The Mayer's Veterinary clinic. The every day things like ordering medication is always a smooth, friendly process. Charlotte is also a fantastic vet and has taken great care with our spaniel - I'd highly, highly recommend!

Janet Michael

Wonderful practice, with extremely caring, helpful and friendly staff. Highly recommended.

Mr Hoot Norfolk - UK

7 months ago

We have recently moved from another local vet who we had reasons to be unhappy with. Too many are overcharging pet owners these days and Mayers are a breath of fresh air as they were sensible and crystal clear with their charges. The level of care was all you could wish for and we would have no hesitation in recommending them to anyone.

Charli Howes

I am afraid I have to give a very poor review. They treated my cat and he was put down - that was all as expected, thank you (the reason is not a 1*) However they were supposed to take footprints and a fur sample before he was cremated. They either forgot or lost these. Can’t really go back and undo that. To add insult to injury, I had to call three times and leave my details to finally have someone call back and tell me. Each time they said they would call back and did not.