Featured Clinic Overview
- •Fast access to appointments is a repeated theme, including being seen at short notice and, in one case, within an hour and a half for an unwell guinea pig. - Kind, calm handling comes up often, from thorough annual checks to making pets comfortable during stressful visits. One owner especially praised the team’s compassion around a euthanasia decision and the follow-up card they received afterwards.
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24 clinicsShowing 1-10 of 24 clinics
Companion Care (Norwich Longwater) Ltd is part of the Vets4Pets group. The practice is set up as a fully equipped small-animal clinic with in-house theatre and dentistry facilities, separate cat and dog wards plus isolation, an in-house lab and pharmacy, and imaging including digital X-ray and ultrasound. It offers both routine care and more advanced investigations and surgery, and recent feedback is largely very positive about the friendliness of the team and the care shown to pets and owners.
Medivet Thorpe St Andrew in Norwich is part of the Medivet group and is led by veterinary surgeon Gerhard Retief. The clinic is set up for routine and preventative care alongside in-practice diagnostics and common procedures, with the website listing 15-minute consultations, in-house lab work, X-rays, ultrasound, dentistry and neutering. Recent feedback highlights clear communication, consultations that do not feel rushed, calm handling of nervous pets, and a same-day appointment arranged for an elderly cat.
- •Compassionate end-of-life care stands out strongly. Several owners describe kind, patient support around euthanasia, clear explanations, time to say goodbye, and follow-up sympathy or remembrance cards. - Support through difficult or ongoing cases is another theme, including phone and email updates, help with insurance claims, and owners feeling listened to during stressful periods.
Companion Care (Norwich Hall Road) Ltd is a Vets4Pets clinic in Norwich with a hospital-style set-up, including separate cat and dog wards, an isolation unit, in-house lab and pharmacy, and imaging such as digital X-ray and ultrasound. It offers both routine care and more advanced medical and surgical work. Recent feedback is especially positive about clear explanations, gentle handling, and a friendly front-desk team.
Medivet Catton in Norwich is part of the Medivet group and is managed by partner and veterinary surgeon Hanneke Kruger. The practice offers 15-minute consultations and on-site diagnostics including an in-house laboratory, X-rays and ultrasound, supporting both routine care and further investigation when needed. Recent feedback continues to highlight a friendly, patient approach with nervous pets and clear communication during procedures.
Medivet Hellesdon is part of the Medivet group and offers routine veterinary care alongside more advanced in-practice diagnostics and procedures, including imaging, endoscopy and orthopaedic surgery. The clinic is listed as an ISFM cat-friendly clinic and a veterinary nurse training facility. It treats common household pets as well as exotics, and the website states out-of-hours care is provided via Norwich Night Vet (Taverham Vets).
- •Clinic-specific feedback includes a complaint about a kitten booster being refused one day early, despite the owner saying they had checked beforehand by phone. - Another clinic review says booking is handled online and can be confusing, and felt some non-vet staff were unprofessional, although the appointment itself was described as fine. - Several recent store reviews are positive about the range of pet supplies, easy parking, friendly service and help with carrying heavier items.
- •Recent feedback is overwhelmingly positive, with repeated praise for a kind, thoughtful, and professional team. - Owners often mention clear explanations, including around diagnoses, treatment plans, and what to expect from procedures such as cat spays. - Several reviews highlight caring support in stressful situations, from urgent appointments for an unwell dog to sensitive handling during a pet’s final goodbye.
- •Reviewers repeatedly describe the practice as caring, calm, and welcoming, with a modern, clean, spacious environment. - Surgical care and aftercare stand out strongly, with owners valuing regular updates, reassurance during recovery, and thorough follow-up checks. - Several reviews mention pets being relaxed and even happy to visit, helped by friendly staff and separate cat and dog areas.