Medivet Thorpe St Andrew

Medivet Thorpe St Andrew is part of the Medivet group and is led (per its website) by veterinary surgeon Gerhard Retief. It appears set up for routine and preventative care alongside in-practice diagnostics and common procedures: the website lists 15‑minute consultations, in-house lab work, X‑rays and ultrasound, plus dentistry and neutering. Recent reviews repeatedly mention clear explanations (including “briefing and de-briefing” around an operation), not feeling rushed during consultations, and pets being handled calmly (including a nervous Chihuahua and a kitten staying settled during the exam). One reviewer also describes being fit in the same day for an elderly cat despite not being registered.

Services

From the clinic website and available review detail, the practice offers

• •Consultations: 15‑minute appointments
• •Preventative care: vaccinations, parasite care, microchipping
• •Procedures: pet neutering; dentistry
• •Diagnostics on site: in-house laboratory testing; X‑rays; ultrasound
• •Nurse clinics
• •Home visits
• •Documentation: Animal Health Certificate (pet travel)
• •Species treated (per website): cats, dogs, rabbits, and small mammals
• •Out-of-hours: provided by an external night-vet provider (named on the practice website)
• •Training: listed as a Veterinary Nurse Training facility (structured clinic data)

People

• •Gerhard Retief (Veterinary Surgeon) is named on the website as leading the clinic.
• •Karen (reception/phone) is specifically mentioned in a review for being “kind and understanding” and arranging a same-day appointment for an elderly cat when the owner wasn’t registered.
• •Christina is named in a review as having “gone above and beyond” to help a dog.
• •Multiple reviews describe vets taking time to listen, answer questions, and explain plans clearly (including around a surgical procedure), with pets reported to be calm during handling.

Reviews

Google rating: 4.9 stars from 314 reviews. “”

• •Communication that owners can follow: clear explanations, questions answered, and one review notes detailed briefing and de-briefing around an operation.
• •Time spent in consults: several owners say they didn’t feel rushed and felt listened to, especially compared with prior practices.
• •Handling and reassurance: pets described as staying calm during exams (kitten; nervous Chihuahua), with owners feeling reassured.
• •Responsiveness and continuity: a same-day appointment is described for an elderly cat, and several reviews mention using the practice for many years, including end-of-life care.
• •Front-desk experience: reception is repeatedly mentioned as friendly, and one reviewer noted only a short wait.