Taverham Veterinary Practice Ltd – Vets in Norwich
Clinic Overview
- Reviews are strongly positive overall, with owners describing the team as kind, helpful, and clear in their communication during both routine visits and more worrying appointments. - Reception staff are a recurring strength, with praise for efficiency, warmth, and calm handling of busy periods and phone enquiries. - Reviewers highlight a mix of routine and more involved care, including boosters, health checks, nail clipping, treatment for unwell pets, and cardiac investigations such as ECG and echocardiography.
Services
- •24/7 emergency care: Emergency support remains a core part of the practice’s offering, with reviews mentioning after-hours help when other vets were closed and prompt assessment for urgent cases.
- •Small animal medicine and routine care: Owners mention health checks, boosters, nail clipping, and routine consultations, along with treatment for issues such as tummy upset and pain relief.
- •Diagnostics and investigations: The practice offers in-clinic diagnostics and testing. Recent examples include pets being kept in for tests and a dog receiving an echocardiogram and ECG, with clear explanation of findings and a treatment plan.
- •Rehabilitation services: The practice has a rehabilitation centre offering hydrotherapy and physiotherapy.
- •Care for a range of pets: Reviews mention treatment for dogs, cats, rabbits, and a chicken.
- •End-of-life care and aftercare: Owners describe compassionate support around pet loss, including cremation arrangements and the return of ashes.
Pricing
No published pricing information is currently available for this clinic.
People
Recent feedback most often praises the reception team for being efficient, friendly, and reassuring, especially on busy days and over the phone. Reviewers also speak well of the vets for clear explanations during health checks, urgent consultations, and heart investigations, while earlier feedback highlights kind nurses, emergency phone support, and helpful insurance and administrative support.
Reviews
Google rating: 4.7 stars from 1162 reviews.
- •Reviews are strongly positive overall, with owners describing the team as kind, helpful, and clear in their communication during both routine visits and more worrying appointments.
- •Reception staff are a recurring strength, with praise for efficiency, warmth, and calm handling of busy periods and phone enquiries.
- •Reviewers highlight a mix of routine and more involved care, including boosters, health checks, nail clipping, treatment for unwell pets, and cardiac investigations such as ECG and echocardiography.
- •A small number of reviewers raise concerns about charges and policy, including emergency costs, consultation fees, lack of payment plans, and the requirement for pets to have been seen within the last year before parasite medication is supplied.

