Companion Care (Norwich) Ltd

Companion Care (Norwich) Ltd operates as a Vets4Pets practice; the website describes it as a locally owned practice with modern facilities. Based on the services listed, it appears set up for both routine care and more involved work (including orthopaedic and soft-tissue surgery, dentistry with dental X‑ray, and in‑house diagnostics).

From the latest reviews, owners most often highlight: being seen quickly for urgent problems (one dog hit by a car was assessed promptly and found to have bruising/scratches), support around euthanasia and loss (including a sympathy card afterwards), and ongoing help with weight management milestones. One reviewer, however, describes being repeatedly unable to get an appointment due to a same‑day, phone‑in booking system with no advance bookings.

Services

From the clinic website summary and structured clinic data, services/capabilities mentioned include

• •Species treated: dogs, cats, rabbits
• •Surgery: soft-tissue surgery, orthopaedic surgery (including cruciate surgery and fracture repair), airway surgery
• •Dentistry: dentistry with dental X‑ray
• •Diagnostics & monitoring: in-house laboratory (biochemistry, haematology, electrolytes), blood pressure monitoring, ECG, ultrasound, digital X‑ray, Tonopen (eye pressure testing)
• •Hospital/facilities: operating theatre, hospital ward, isolation unit, oxygen chamber, dental suite, pharmacy
• •Preventive/routine care: microchipping, nurse clinics, nutritional advice, weight clinic, prescriptions/medication
• •Travel documentation: animal health certificate / pet travel scheme
• •Bereavement support
• •Out-of-hours: website states emergency care is provided via a separate night-vet service
• •Training: listed as a Veterinary Nurse Training facility

People

• •Diana: credited in a recent review with getting a dog seen quickly after a road-traffic accident and helping the owner through an urgent situation.
• •Jess: mentioned for a “lovely manner” and being “very knowledgeable,” and separately for ongoing weight management support—tracking milestones and suggesting new ways to help.
• •Rob and Riann/Riaan (spelled both ways in different reviews): long-term clients describe them and the team as providing compassionate support during difficult periods with ill pets, with particular appreciation for communication and owner preferences being listened to.

Reviews

Google rating: 4.6 stars from 626 reviews. “”

• •Bereavement and end-of-life support is a repeated theme: owners describe kindness during euthanasia appointments, support in the lead-up and on the day, and a sympathy card sent afterwards.
• •Help in urgent situations: one owner says their dog was seen promptly after being hit by a car and was checked over (ending up with bruises and scratches).
• •Ongoing coaching for weight management: a review describes structured progress (“milestones”) and practical suggestions between visits.
• •Booking access is a point of conflict: one reviewer says appointments require calling at the start of the day for same-day slots, with no advance booking, long waits on hold, and being told no appointments were left—leading them to change practice.