Community Pet Clinic – Vets in Norwich
Clinic Overview
- A recent clinic review is very positive about value, specifically mentioning vaccinations and neutering/spaying at much lower cost than another vet. - Other clinic feedback is more critical, including a complaint about a kitten booster being refused one day early and frustration with an online-led booking process. - Several store reviews praise the range of pet supplies, easy parking, helpful staff and straightforward service.
Services
- •Veterinary care for dogs, cats, birds, small pets, reptiles and fish.
- •Routine preventative care including vaccinations; recent reviews mention yearly dog vaccinations, kitten first vaccinations and booster appointments.
- •Neutering and spaying are also mentioned in recent customer feedback.
- •Out-of-hours emergencies are handled by an external provider outside the store’s opening hours.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. One recent clinic review praises the cost of vaccinations and neutering/spaying as significantly cheaper than the owner's usual vet. Some negative comments about pricing relate to Jollyes retail member-versus-non-member prices rather than veterinary treatment fees.
People
No veterinary clinicians are named. Jason is mentioned in store reviews as a Jollyes manager, and customer feedback on the wider team is mixed, with some reviewers describing friendly, helpful service while another criticises the professionalism of some non-vet staff.
Reviews
4.3 stars from 712 Google reviews. Recent feedback covers both the clinic and the wider Jollyes store.
- •A recent clinic review is very positive about value, specifically mentioning vaccinations and neutering/spaying at much lower cost than another vet.
- •Other clinic feedback is more critical, including a complaint about a kitten booster being refused one day early and frustration with an online-led booking process.
- •Several store reviews praise the range of pet supplies, easy parking, helpful staff and straightforward service.
- •A smaller number of store reviews report poor checkout experiences and dissatisfaction with member-versus-non-member retail pricing.

