Community Pet Clinic – Vets in Norwich
Clinic Overview
- Clinic-specific feedback includes a complaint about a kitten booster being refused one day early, despite the owner saying they had checked beforehand by phone. - Another clinic review says booking is handled online and can be confusing, and felt some non-vet staff were unprofessional, although the appointment itself was described as fine. - Several recent store reviews are positive about the range of pet supplies, easy parking, friendly service and help with carrying heavier items.
Community Pet Clinic appears to operate in a Jollyes store setting rather than as a standalone independent practice. It offers veterinary care for dogs, cats, birds, small pets, reptiles and fish, with out-of-hours emergencies directed to an external provider when the store is closed. Recent feedback is mixed: some owners say the appointment itself was fine, while others report frustration with strict vaccination timing and an online-led booking process.
Services
- •Veterinary care for dogs, cats, birds, small pets, reptiles and fish.
- •Vaccinations are clearly part of the clinic’s work; recent reviews specifically mention kitten first vaccinations and booster appointments.
- •Out-of-hours emergencies are handled by an external provider outside the store’s opening hours.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Some reviews mention pricing frustrations at the attached Jollyes store, but those comments relate to retail purchases rather than veterinary treatment fees.
People
No veterinary clinicians are named in the available information. One recent store review mentions Jason, a Jollyes manager; more broadly, reviews describe staff as friendly in some cases, while one clinic review criticises the professionalism of some non-vet staff.
Reviews
4.3 stars from 698 Google reviews. Recent comments cover both the veterinary clinic and the wider Jollyes store.
- •Clinic-specific feedback includes a complaint about a kitten booster being refused one day early, despite the owner saying they had checked beforehand by phone.
- •Another clinic review says booking is handled online and can be confusing, and felt some non-vet staff were unprofessional, although the appointment itself was described as fine.
- •Several recent store reviews are positive about the range of pet supplies, easy parking, friendly service and help with carrying heavier items.
- •A smaller number of store reviews report poor checkout interactions and dissatisfaction with member-versus-non-member retail pricing.
