Rowan House Vets – Vets in Norwich
Clinic Overview
- Reviewers repeatedly describe the practice as friendly, caring, and professional, with pets and owners made to feel at ease. - The modern, clean, spacious environment stands out, with separate cat and dog areas mentioned again by clients. - Surgical care and aftercare remain a strong theme, with owners valuing regular updates, reassurance during recovery, and good communication between vets.
Services
- •Surgery and post-operative care: Owners describe pets having surgery, including several serious operations, with updates during procedures, next-day post-op checks, wound monitoring, and clear handovers between vets.
- •Cancer-related treatment: One long-term client mentions their pet receiving treatment over the years after cancer.
- •Parasite prevention via a health plan: Flea and worm treatments are available through the Health Pet Club, with medication posted out for convenience.
- •Insurance support: Staff have been specifically praised for helping owners through insurance claims smoothly.
- •Veterinary nurse training facility: This is listed among the practice’s services.
Pricing
No published pricing information is currently available for this clinic.
People
- •Sophie: Praised for helping an insurance claim run smoothly, and also mentioned for giving pets extra reassurance and attention.
- •Grace: Named by an owner for helping pets feel at ease during repeat visits.
- •An unnamed male vet: Described as gentle, compassionate, and good at communicating with both pets and owners.
- •The wider team: Reviews regularly praise the reception staff and clinical team for being friendly, accommodating, and well coordinated.
Reviews
Rowan House Vets has a 4.7-star Google rating from 239 reviews. Recent feedback is very positive overall.
- •Reviewers repeatedly describe the practice as friendly, caring, and professional, with pets and owners made to feel at ease.
- •The modern, clean, spacious environment stands out, with separate cat and dog areas mentioned again by clients.
- •Surgical care and aftercare remain a strong theme, with owners valuing regular updates, reassurance during recovery, and good communication between vets.
- •Clients also appreciate the helpful practical side of the service, including easy contact, good opening hours, posted flea and worm treatments through the health plan, and supportive reception staff.

