Rowan House Vets – Vets in Norwich
Clinic Overview
- Reviewers repeatedly describe the practice as caring, calm, and welcoming, with a modern, clean, spacious environment. - Surgical care and aftercare stand out strongly, with owners valuing regular updates, reassurance during recovery, and thorough follow-up checks. - Several reviews mention pets being relaxed and even happy to visit, helped by friendly staff and separate cat and dog areas.
Rowan House Vets is a veterinary practice in Norwich with a modern, spacious setting, and reviewers mention separate areas for cats and dogs. Feedback consistently highlights calm, kind communication, especially when pets need surgery or follow-up care. Owners also mention practical support with ongoing treatments and paperwork, alongside a welcoming atmosphere for both pets and people.
Services
- •Surgery and post-operative care: Owners describe pets having surgery, including several serious operations, with updates during procedures, next-day post-op checks, wound monitoring, and clear handovers between vets.
- •Cancer-related treatment: One long-term client mentions their pet receiving treatment over the years after cancer.
- •Parasite prevention via a health plan: Flea and worm treatments are available through the Health Pet Club, with medication posted out for convenience.
- •Insurance support: Staff have been specifically praised for helping owners through insurance claims smoothly.
- •Veterinary nurse training facility: This is listed among the practice’s services.
Pricing
No published pricing information is currently available for this clinic.
People
- •Sophie: Praised for handling an insurance claim smoothly, and also mentioned as one of the team members who gives pets extra reassurance and attention.
- •Grace: Named by an owner for giving pets cuddles and helping them feel at ease during repeat visits.
- •An unnamed male vet: Described as gentle, compassionate, and good at communicating with both pets and owners.
- •Reviews also suggest the wider team communicates well internally, with vets staying closely updated on surgical cases and recovery progress.
Reviews
Rowan House Vets has a 4.7-star Google rating from 231 reviews. Recent feedback is very positive overall.
- •Reviewers repeatedly describe the practice as caring, calm, and welcoming, with a modern, clean, spacious environment.
- •Surgical care and aftercare stand out strongly, with owners valuing regular updates, reassurance during recovery, and thorough follow-up checks.
- •Several reviews mention pets being relaxed and even happy to visit, helped by friendly staff and separate cat and dog areas.
- •Practical help is also appreciated, including posted flea and worm treatments, support with insurance paperwork, and one reviewer describing the clinic as reasonably priced.
