Clinic Overview
Three Rivers Vets is a Norwich practice within the IVC Evidensia group. It offers both routine care and urgent same-day appointments, with owners describing quick help for problems such as seizures and other acute issues. Recent feedback remains mixed overall: many reviews praise the friendly team, prompt access and considerate handling of anxious pets, while a small number of recent complaints raise concerns about examination quality, handling and cost.
Three Rivers Vets is a Norwich practice within the IVC Evidensia group. It offers both routine care and urgent same-day appointments, with owners describing quick help for problems such as seizures and other acute issues. Recent feedback remains mixed overall: many reviews praise the friendly team, prompt access and considerate handling of anxious pets, while a small number of recent complaints raise concerns about examination quality, handling and cost.
Services
- •Routine veterinary care, including annual check-ups; one owner specifically praised a thorough cat health check.
- •Urgent and same-day appointments for acute problems, with reviews mentioning seizures, an eye problem, and a dog being seen within hours after a morning phone call.
- •Assessment of injuries and lameness, including visits for an injured leg.
- •Support for nervous or stressed pets, with examples of pets being moved to a quieter room and handled in a way that helped them settle during the consultation.
- •Veterinary nurse training facility, as listed in the clinic information.
Pricing
No published pricing information is currently available for this clinic.
People
- •An unnamed clinician/vet is praised for carrying out a thorough annual check-up while quickly helping to calm a stressed cat.
- •The reception team is highlighted for patient, welcoming service and for advising owners with urgent concerns to come straight in.
Reviews
Google rating: 4.7/5 from 251 reviews.
- •Many reviewers describe the team as friendly, welcoming and kind, with praise for patient reception staff and vets who make owners feel at ease.
- •Urgent access is a recurring positive theme: owners mention being told to come in straight away for seizures, being seen within a few hours, and getting quick help while away on holiday.
- •Several reviews highlight good handling of anxious pets, including helping a stressed cat settle during a check-up and moving a nervous dog to a different room.
- •A smaller number of recent negative reviews report concerns about rough handling, inadequate examination, and high charges, including complaints about an eye consultation and an injured-leg visit.
