Three Rivers Vets

Three Rivers Vets is part of the Three Rivers Vet Group (as shown by their website/email domain). The practice is described in reviews as handling both routine care (for example, a cat’s annual check-up) and urgent same-day problems (owners mention being advised to come in immediately for seizures, and being seen and “sorted” within a few hours after a morning call). Experiences are mixed: several owners describe calm, thorough handling of stressed or nervous pets, while one recent reviewer reports a leg injury visit where the vet “didn’t even inspect his leg” and they felt the assessment was inadequate and profit-driven.

Concrete points owners mention include

• •Same-day/urgent triage: “bring her in straight away” for seizures; another owner called in the morning and was seen and “sorted” by late morning.
• •Handling anxious pets: a cat was “quickly and effectively de-stressed” during an annual check-up; a nervous dog was moved to a different room to help them cope.
• •Bereavement support: a condolence card sent after a pet loss.
• •Payment option: owners mention being able to use Klarna to spread payments.

Services

• •Annual check-ups (cat annual check-up specifically mentioned).
• •Urgent appointments for issues such as seizures and other acute problems (multiple reviews describe being seen promptly the same day).
• •Assessment of injuries/lameness (one owner visited for an injured leg; they criticised the exam as not including checking the leg).
• •Support for nervous/stressed pets, including using a different room and taking steps to reduce stress during an exam (as described by owners).
• •Veterinary nurse training facility (listed in the structured clinic data).

People

• •A clinician/vet (not named) is specifically praised for a thorough annual check-up while also de-stressing a cat quickly and effectively during the visit.
• •Reception team (not named) is credited with urgent triage, including advising an owner to bring a dog in straight away when seizures were reported.

Reviews

4.7 stars from 247 reviews. “”

• •Fast access for urgent problems: owners describe being seen within hours, and being told to come straight in for seizures rather than waiting.
• •Stress-aware handling: examples include de-stressing a cat during an exam and moving a nervous dog to another room.
• •Communication and reassurance in emergencies: one owner says the team gave “so much information” and helped them feel at ease.
• •Thoughtful follow-up after loss: a condolence card sent to an owner.
• •Negative outlier about examination quality: one recent 1-star review alleges the vet did not properly examine an injured leg and the owner felt the visit was mishandled.