Broadland House Veterinary Surgery
#23 Vet in Norwich, Norfolk
Broadland House Veterinary Surgery – Vets in Norwich
Clinic Overview
Broadland House Veterinary Surgery describes itself as a small-animal practice with a team of vets and nurses; it’s also listed as a veterinary nurse training facility. Ownership (independent vs part of a corporate group) isn’t stated in the information available to us.
Based on recent reviews, the practice appears set up for both routine appointments and urgent same-day problems: owners mention being helped with an emergency and treatment for a serious dog-bite wound. Several reviews also point to a “hands-on” approach outside the clinic when needed, including a home visit and support afterwards, and an at-home end-of-life visit mentioned by one owner. A recurring detail is clear explanation of results—one reviewer specifically notes staff thoroughly explaining test results.
Services
- •Small-animal veterinary care (described on the clinic website summary).
- •Emergency/urgent care: owners mention being helped “with an emergency,” including treatment for a dog bite to the neck and another bite wound that was shaved and stitched under local anaesthetic (as described in reviews).
- •In-clinic testing and results discussion: one review describes staff thoroughly explaining test results.
- •Home visits: one owner reports a vet coming to their home when needed, with supportive follow-up afterwards.
- •End-of-life care at home: one owner describes an at-home visit to see their elderly dog “out at the end.”
- •Veterinary nurse training facility (listed in the provided clinic data).
- •Emergency veterinary services are listed in the provided clinic data; the exact out-of-hours/24-7 arrangements aren’t described in the website summary or the reviews provided.
People
- •Hilary (vet): mentioned for an at-home end-of-life visit and for treating a bite wound by shaving and stitching it under local anaesthetic. The same reviewer felt she may be “overworked.”
- •Helen (reception): specifically thanked by name for being “lovely.”
- •Wider team (vets/nurses/reception): repeatedly described as friendly and efficient; multiple owners highlight calm handling that put their dog at ease, and clear, thorough explanations (e.g., test results).
Reviews
Google rating: 4.8 stars from 163 reviews.
- •Urgent problems handled promptly and practically, including treatment for dog-bite injuries and help during an emergency.
- •Clear communication, with staff taking time to explain test results.
- •Home attendance when needed, including one report of a home visit with supportive follow-up, and an at-home end-of-life visit.
- •One caution raised: a reviewer praised a named vet highly but commented they seemed overworked.
Special Services
Animals Treated at Broadland House Veterinary Surgery
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Broadland House Veterinary Surgery
Opening Hours
Hours
Reviews for Broadland House Veterinary Surgery
Note: Showing the 5 most recent Google reviews out of 163 we track in total. Recent reviews may not be representative of overall sentiment.
Judi Perry
8 months ago
Janine Webb
8 months ago
Very friendly, helped with an emergency while we were on holiday.
LINDA THOMPSON
6 months ago
Whilst on holiday my saluki had a nasty dog bite on her neck I cannot fault the whole team at Broadland vets ..they were so friendly and efficient...my dog was at ease with them and consequently so was I Can't recommend enough
LINDA THOMPSON
9 months ago
Whilst on holiday my saluki had a nasty dog bite on her neck I cannot fault the whole team at Broadland vets ..they were so friendly and efficient...my dog was at ease with them and consequently so was I Can't recommend enough
tim smith
10 months ago
V friendly and reliable
Heather Moss
10 months ago
A really friendly, professional place. All the staff we met were kind and explained to us thoroughly the test results which we had gone for. We don’t live in Stalham but if we did, we would be so pleased to use this practice as our regular vets. Parking opposite and in the high street. Easy to find near the fish and chip shop.
Heather Moss
7 months ago
A really friendly, professional place. All the staff we met were kind and explained to us thoroughly the test results which we had gone for. We don’t live in Stalham but if we did, we would be so pleased to use this practice as our regular vets. Parking opposite and in the high street. Easy to find near the fish and chip shop.
peter williams
10 months ago
Brilliant vets. came to my home when I needed them. and was very supportive afterwards. they work hard and really care about the animals they see . Very rare now days. there is a car park opposite if you cant get one of the two spaces out the shop front .
Lucinda Drayton
a year ago
Hilary is the best . She came to my place to see my old dog out at the end of her sat surgery last year and she recently shaved stitched up a bite with local anaesthetic ..after I'd been quoted a grand to do so the night before . she's a wonderful person and vet who restored my faith in humanity .. but I hope she gets good help soon as I think she's overworked . Thankyou also to Helen in reception. Just lovely all round . Ace place
Nicky Allen
3 years ago
From the off this vet practice was amazing. The ladies on the desk are kind, helpful and very understanding of how much we love our animals. After our Labrador was treated elsewhere and wasn't treated how he should have been, luckily we got him an appointment at broadlands, and ever since we have been travelling from Essex to Norfolk for our dog to be treated here. The vets in this practice will go all out and do everything possible to treat your pet with the kindness & love they deserve. they are gentle & calming as if they were their own and not just in it for the money & were honest throughout. I would highly recommend to anyone who wanted their pets completely looked & cared for. Thank you all for looking after buttons so well. Nicky x
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